Preparing for Your Experience With Us

  • We require all new clients to place a credit card on file upon booking. there is no deposit required. This is kept on file to honor our cancelation policies below

  • Reservations: can be made by calling or texting our management team Weekdays 10am-6pm MST, or by appointment for large group advanced reservations

  • Arrival & Preparation: your therapist(s) will arrive 15 minutes prior to your scheduled session time. please ensure a clear 5 x 9 ft space for each therapist, and an appropriate location in your home/hotel where they will be for the duration of Their scheduled sessions

  • parking: we require parking Accommodation for each therapist scheduled to provide services. hotel/lodge locations ~ it is appreciated That you coordinate parking passes ahead of time. any parking fee’s to us will be added to Your service total.

  • health: please inform of us any arising illness aSAP to reschedule your sessions and avoid full service fee’s. upon booking, Please inform us for any acute/chronic injuries or allergies so that we can make advanced, informed modifications for your treatment

  • Payment: Payment will be done with your therapist after services. we are equipped to accommodate all major credit cards, some HSA *will depend on your en d stipulations for use, venmo, paypal, or cash. Please note we do not carry a bank on us for cash payments.

  • Gratuities to your therapists : please see memo’s above each of our menu offerings for details on whether auto gratuity has been included in the posted rates or not. standard spa gratuity is 20%.

  • Corporate, large group, and gift certificate Payments: we can provide a detailed invoice of services and process payment remotely via ACH direct transfer (w9 provided) or any major Credit card. credit Card processing fee’s will apply for these amounts ~ 3.7% for totals under $1500, and 4% for greater than $1500.

  • Rate change claus: We reserve the right to update future bookings or gift certificate sessions to reflect our current rates

  • client conduct policy: our services are strictly Professional and Therapeutically aligned with our scope of practice as Licensed massage therapists. we follow all utah state law draping policies and procedures. Inappropriate behavior of any kind will not be tolerated. we reserve the right to end a session for any reason should we feel a professional boundary has been crossed, or we are uncomfortable proceeding with the session. full payment will be collected, your client account information flagged in a national database, and when appropriate, local authorities will be notified.

Cancellation Policy

To Avoid Full Service Fee’s We Require The Following

24 hour Notice ~ For Weekday Reservations Monday - Friday ~ cancellation or Modifications to Less Than Original Booking

48 Hour Notice ~ For Weekend and Group Reservations

1 week Notice: For Modifications/Cancellation for large Groups Utilizing 4 or more Therapists And multiple Day Reservations

We Understand Unexpected Life Circumstances happen from time to time. We’ll do our best to Accommodate Situations as they arise on your/our End. We make every effort to get to you even in bad weather situations. If we cannot safely travel to you, we will offer our next first availability for rescheduling your sessions.

FAQ’s


Informed Consent For Massage Services